Water Cannon reveals new website
In its never-ending quest to improve its customers’ shopping experiences, Water Cannon, Inc. recently launched a new user-friendly website at www.watercannon.com.
Furthermore, to thank its loyal customers, commemorate the roll-out of its new website, and celebrate its 30th anniversary of selling pressure washers, parts, accessories and related products, Water Cannon is offering free shipping on all online orders over $88 through September 2011.
Founded in 1981, Water Cannon has been in the business of selling pressure washers, parts, accessories, pumps, small engines, generators and car wash products for commercial, industrial and consumer use for 30 years. Since its inception, the company’s focus has been on ensuring customer satisfaction by providing the most exceptional customer shopping experience possible. Its new website coupled with a free shipping promotion is one more step toward this ever-present goal.
All the bells and whistles on the new watercannon.com were included to satisfy a wide variety of customer demands. A powerful search feature allows website visitors to search, view, and find the products they are looking for in seconds. An updated layout, including a simplified one-page checkout, means customers can buy their items in just a few clicks. Customers can also post and read customer reviews now for deeper insight into the products in which they are interested.
A new filtering feature on watercannon.com comparable to those offered by online retail giants like Amazon and eBay lets customers narrow the thousands of items Water Cannon sells by pressure per square inch (PSI), gallons per minute (GPM), price, manufacturer and more in order to pinpoint the exact items needed. Likewise, a compare feature provides customers with the option to compare related products based on product specifications, making it far simpler to determine which products and replacement parts will suit the equipment and/or jobs at hand.
“At Water Cannon, we aim to please our customers first and foremost, so when we realized a new website was necessary to make shopping online easier, we got started right away,” said Water Cannon President Richard Kurtz. “We surveyed our customers to see what aspects of online shopping were most important and made sure our new website had all the latest features to not only satisfy customer expectations, but to exceed them.”
While Water Cannon’s new website is an important part of the customer experience, Water Cannon also realizes that having access to experienced technicians by phone is equally important due to the more complex technical aspects of many of the products the company sells. Customers need not worry about being able to contact sales and customer service representatives, as Water Cannon continues to offer the same friendly service by phone as it has offered for the past 30 years. Water Cannon’s highly experienced, industry-trained professionals are still available by e-mail at sales@watercannon.com and at 1-800-333-WASH (9274) to take questions, concerns and orders Monday through Friday between 8 a.m. and 7 p.m. Eastern Standard Time.
